Any questions?
Discover our full range of products and services for your business. Fill out the contact form in the main menu so our sales department can get in touch with you.
Yes, to subscribe to a commercial agreement you must fill out the contact form which is in the contacts link in the main menu, and our sales team will respond shortly.
A Promocode is a promotional code that Sicily by Car offers its customers to obtain discounts when renting a vehicle. If you have a Promocode, you must apply it in the discount code field when making your reservation. Promocodes have an expiration date and are valid for specific rental dates.
Sicily by Car is widespread all over Italy in all national airports, inside the terminals in most cities, artistic sites and touristic places. Please, visit our website www.sicilybycar.it for a full list.
Sicily by Car's fleet offers a wide selection of vehicles, all newly registered, divided into categories: diesel and/or gasoline, manual or automatic transmission, 9-passenger minivans, and hybrid cars. The entire fleet and all the different categories can be viewed on our website.
Yes, paying online in advance entitles you to a discount of up to 10% on the base fare, excluding taxes and VAT, compared to counter fares.
Customer service area
If the vehicle is returned with a full tank and undamaged, the deposit will be released immediately. If there is a delay beyond the expected 2 to 5 days, please contact your card issuer.
We suggest you to pay for it immediately. Only if the Client does not qualify as a consumer pursuant to Art. 3, para. 1, letter a) of Legislative Decree no. 206 of 6 September 2005 (the so-called Consumer Code), he/she will be required to pay a fee of € 50.00 + VAT for additional services relating to fines, tolls, parking and any sanctions or charges imposed by authorities, bodies, concessionaires in relation to the circulation of the vehicle; this fee will be paid by charging the credit card.
You can request all the information by sending an email to multas@sbciberia.com.
It is the expenses that our company paid in order to let the Authorities re-notify the fine under your name and address. The Client shall be notified of all fines and breaches of the Highway Code as well as non-payment of highway tolls and/or parking tickets occurring during the rental period. Furthermore, only if the Client does not qualify as a consumer pursuant to Art. 3, para. 1, letter a) of Legislative Decree no. 206 of 6 September 2005 (the so-called Consumer Code), he/she will be required to pay a fee of € 50.00 + VAT for additional services relating to fines, tolls, parking and any sanctions or charges imposed by authorities, bodies, concessionaires in relation to the circulation of the vehicle; this fee will be paid by charging the credit card
Wait for the re-notification to be forwarded to your address and follow the instructions. For further details please contact the Authority.
Yes, it is, but remember to provide with your e-mail address at the collection.
Remember you have 59 minute tolerance. For further info check our rental conditions
Booking area
- a valid driving license (held for at least 1/3 years depending on the vehicle category. Digital licenses will not be accepted;
- a valid ID document (Identity Card or Passport;
- a credit card for the security deposit;
We just confirm the category, but not the model.
If you provided with your flight number while booking and a mobile phone number, the representatives and the desk will check your flight and keep the car. In the event of a collection after the closing time the customer must pay an overtime fee. If you did not provide with any flight number and the customer does not inform about the flight delay, the vehicle will be considered free after 2 hours
Any rental extension must be managed by the rental office, which will calculate the new cost
No pets on board the rented vehicle are accepted, except guide dogs and service dogs.
If the customer gets a fine during his/her rental and pays for it, he/she must leave the receipt at the desk at the drop off of the vehicle